Shipping & Policies

Welcome

Welcome to Alien Menace!! Everything here is handmade in Asheville, North Carolina USA. We rescue tractor inner tubes, comic books, and unwanted clothing from landfills. And then we remix them into wallets, koozies, purses, earrings, and cardholders. 85-95% of Alien Menace is made from upcycled materials.

Want a special item made just for you? We can do! We can make custom wallets, cardholders and koozies. Mail in favorite characters, newspaper clippings, images, and photographs. We'll whip it right up for you! Contact us through Etsy and we can make it happen!

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Payments

We accept all major credit cards and Etsy gift cards. Payments must be completed within 48 hours, or the order will be canceled. After shipment, an order may not be reversed. If you have any questions, contact us through Etsy and we’ll be happy to help!

Shipping

Current turnaround is 1-3 days. You have 24 hours to cancel an order. After shipment, an order may not be reversed. We ship Priority Mail through USPS. We also include a tracking number so you may follow your goodies on their journey to you!
Express Shipping is available and is listed as an item for sale (check the category section) which you may add to your order. An item with Express Shipping may not be cancelled after checkout.

Refunds

We will accept returns and exchanges on items that have not been used. You must contact us within 5 days of delivery. You are responsible for all shipping costs, including the shipping cost of an exchanged item. We highly encourage adding a tracking number; we cannot be responsible for items lost in shipment. You will be refunded after the item has been received.

Additional

We offer wholesale too! Contact Frankie (owner) at 1alienmenace@gmail.com